We have a new article, entitled Promising Library Practices: Assessing and Instructing Digital Problem Solving, out in a special issue of the International Journal on Innovations in Online Education. Authored by Jill Castek and Gloria Jacobs, the article introduces a practical framework and tools that can be used or adapted to assess the digital problem-solving abilities of library users. Castek and Jacobs argue that a structured digital problem-solving assessment can be used by librarians and other library staff to customize supports for underserved adult learners specifically, and to enhance learning experiences with digital tools in libraries for the wider public more generally.
Many thanks to editors, Sandy Toro and Chuck Thomas, for bringing this special issue to fruition and to our reviewers for providing valuable feedback as we honed the manuscript. We also could not have done this work without our colleagues at the Multnomah County Library, Portland State University, and the University of Arizona.
We hope you find the ideas in the article thought-provoking and helpful as you consider your work. We’d love to get your feedback, so please feel free to comment. And take a look at the other articles in the issue too! There’s some good stuff!