Tutors and lab coordinators developed a set of strategies they used for responding to learner needs and for organizing learning. These included tools, protocols, and a set of behaviors that shaped the tutor-facilitated aspects of the digital literacy acquisition process. The Tutoring Strategies and Organizing Learning brief describes the strategies that tutors used to foster successful engagement with technology among a wide variety of learners.
Let us know what you think in the comments section. What have you experienced in the area of supporting tutors as they develop skills in supporting learners acquiring digital literacy skills? How might the findings we set forth in this brief help you continue thinking about ways to serve your population of learners?