The research indicated that tutor facilitation requires the tutor to think about the learner needs, what resources are provided within the structured online materials, how the lab is structured, and what skills the learner controls. A successful tutor finds a comfortable balance between the learners’ needs and the resources available in order to maximize learning, all while maintaining a positive demeanor that is encouraging and supportive. The Tutor-Facilitated Digital Literacy Acquisition Brief highlights the importance of tutors in a digital literacy acquisition program and points to some specific ways tutors were able to support learners.
Let us know what you think in the comments section. What have you experienced in the area of supporting learners as they acquire digital literacy skills? How might the findings we set forth in this brief help you continue thinking about ways to serve your population of learners?